Privacy Policy

At TXPatches.com, your privacy matters to us. We are committed to protecting the personal information you share with us and handling it responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our custom patch services. Our practices are designed to comply with applicable privacy laws in the United States and reflect widely accepted international privacy standards.

When you interact with TXPatches.com, we collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Shipping and billing address (city, state, ZIP code)
• Order details and customization preferences

When you browse our website, certain data is collected automatically, such as:

• IP address
• Browser type and version
• Pages you visit and time spent on them
• Date and time of visits
• Device type and operating system

This data helps us analyze trends, improve user experience, and maintain website security.

We use your personal information for the following purposes:

• To process and deliver your orders
• To communicate with you about your order or inquiry
• To provide custom quotes and design support
• To improve our products, services, and website
• To detect and prevent fraud or unauthorized activity
• To send promotional emails or updates (only if you opt in)

We only collect and use information that is necessary for legitimate business purposes.

TXPatches.com uses cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic and performance

You can choose to disable cookies through your browser settings, but some parts of our website may not function properly as a result.

Your personal information is stored on secure servers located in the United States. We take reasonable technical and organizational measures to protect your data, including:

• Data encryption
• Firewall and malware protection
• Restricted access to systems and databases
• Regular security reviews

Only authorized employees and trusted service providers with a business need can access your personal data.

We do not sell, rent, or trade your personal information to third parties. We may share your data only with:

• Service providers who assist us in operating our website, processing payments, or delivering orders
• Legal or regulatory authorities when required by law

All service providers are required to keep your information confidential and use it only for authorized purposes.

We may disclose your personal information if necessary to:

• Comply with legal obligations
• Respond to lawful requests from public authorities
• Investigate suspected fraud or security issues
• Protect the rights, safety, or property of TXPatches.com, our customers, or the public

If TXPatches.com is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, or reporting requirements. Usage data may be retained for a longer period to improve website performance and security.

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for data processing
• Request deletion of your personal data (subject to legal limitations)
• Object to certain types of data processing
• Request data portability in a commonly used format

To exercise any of these rights, please contact us using the details provided on our website.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will include a revised effective date.